Terms and Conditions

• All order returns will be subject to 15% Re-Stocking fee. Please call for RMA (Return Material Authorization)
• All returns must be authorized in advance.
• All returns must be made within 30 days after receipt of goods.
• Buyer is responsible for all freight cost for returns & exchanges.
• Custom & Special orders items are not returnable and cannot be cancelled.
  • Shoulder Cords
  • Military Dress Caps
  • Swords
  • Rifles
  • Custom Flag Orders

Shipping:

All Orders require up to 3-5 business days to process (typical is 1 – 2 days). Orders placed from Friday 3pm – Sunday 12am will begin processing on the following Monday. Custom and personalized items may take an additional 7-10 business days to process. If items are needed for a specific date, please notate this on the order and we will do our best to meet this timeline although there is no guarantee.

*Please note: Expedited shipping methods require the same processing time*

Backorders:

Unexpected demands or production delays may occasionally result in items temporarily being out of stock. Backordered items ship as soon as they becomes available which may exceed standard processing time.