Terms and Conditions

 

Returns:
  • All returns must be authorized in advance.
  • All returns must be made within 30 days after receipt of goods.
  • Buyer is responsible for all freight cost for returns & exchanges
  • Custom & Special orders items are not returnable and cannot be cancelled.
    • Shoulder Cords
    • Military Dress Caps
    • Swords
    • Rifles
    • Custom Flag Orders
    • Special orders returns will be subjected to a 15% Re-Stocking

Shipping:
All Orders require 3-5 working days to process (even though we are much quicker!) Orders placed over the weekend will process on the following business day. Custom and personalized items may take an additional 7-10 working days to process Please note: Expedited shipping methods are Business Days only and does not include weekends. Orders still require 3-5 working days to process.

Any items backordered will be shipped best way.


Backorders:
Unexpected demands or production delays on occasion may result in items that are temporarily out of stock.
Because all items are not in stock at all times, please allow sufficient lead time when ordering.